There are batteries in the WMD (Water Management Device – prepaid water meter) that do run down after a number of years – most people get 8-10 years if the valves are not opened and closed too often (by running out of water) or topped up daily.
Here are some reasons why you could be seeing CLOSED:
- Depleted Credit: The most common reason is that you have run out of water credit.
- Tamper Mode: The WMD may be in tamper mode, which will be shown on the UIU by displaying 0L and/or no water droplet visible on the screen.
- Communication Error: There might be a communication issue between the UIU and the WMD *
- Valve Closed Manually: Check if the ball valve on the meter box is closed.
- Water Interruptions: There may be water interruptions in your area.
- Keypad Not Communicating: Try moving closer to the unit, check the state of battery level. **
* You can try resetting the UIU first by pressing #981# on the keypad, which should display “default”.
THEN Re-pair the UIU: After resetting, you can re-pair the UIU by entering #999# followed by the serial number on your water meter (the same number you use to purchase water with OR engraved near the base), and pressing ### after entry.
** The white keypads have a non user replaceable battery in them and have now been replaced with the BLACK Keypads which have user replaceable batteries – https://stratlec.co.za/shop/prepaid-water-meter-user-interface-unit-uiu-keypad-with-user-replaceable-batteries/
Replacement Amanzi Water Meter: https://stratlec.co.za/shop/us-pp-prepaid-water-meter/
Video: My Prepaid Water Meter Shows ‘CLOSE” – What Now?
Boilerplate and Editor’s Notes.
More Info on My Prepaid Water Meter Shows ‘CLOSE” – What Now? here:
Twitter: https://twitter.com/MyPE
Facebook: https://www.facebook.com/StratonElectrical/
CLICK HERE to submit your press release to MyPR.co.za.
First Published here: https://mypr.co.za/my-prepaid-water-meter-shows-close-what-now/ – MyPR is a free press release site distributing releases from well known brands, small business and artists to on and off line publications and social media.
Did You Know? Cradock was founded in 1813 on the banks of the Great Fish River to cater for the migratory farmers who settled in this ruggedly beautiful area with its excellent grazing, abundant water and healthy climate.